At Myhandbagcity.com,we provide FREE SHIPPING Worldwide on all Products .When we receive your order, we make every effort to ship all orders as soon as possible.Once the order is send out, a tracking number will be emailed to you. 24 hours after you receive your tracking number, you will be able to track your package progress online at http://www.ems.com.cn/english-main.jsp

Delivery times vary depending on the country of destination. Generally,North American and Asian orders will arrived within 4-7 days of the shipped date. All other orders will arrived within 6-10 days of the shipment date.

Please note that we DO NOT ship to P.O. Boxes. Please make sure you enter the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address. We are not responsible for any import tax charged on your package.

Return Policy

At Myhandbagcity.com,we believe it's our business to maintain long term relationships with our clients. Therefore, we dedicated to follow our clients with our service until full satisfaction is achieved and so every product comes with a "100% SATISFACTION GUARANTEE."

1. If you have any problem or question about your items, Please feel free to contact us;If you are not satisfied with your purchase, simply send email to:info@myhandbagcity.com explain clearly the reason why you want to refund or exchange the products,then we will give you a Return Address,please Never send back to sender directly.Return request must be no later than five(5) bunisess days from the day you received it and return the product within seven(7)days from the date you received the merchandise.We will not accept any claim for damage, defect, or return after the five days period is over.

2.Please note the product must be returned unused and in the original condition you received,with all original packaging and no signs of used,must be in its original shape, free of any defect, including but not limited to stained, scratched or torn parts.Used products can't be credited back or exchanged for a new product.All the equipments like carebook,receipt,tags etc should be shipped along with the handbag.

3.We suggest that all items be returned to us by a shipping method in which you can get a tracking or delivery confirmation number. If we do not receive a return (or it does not show up in our records as having been received), we cannot issue a credit without a proof that it was delivered to us.

Once the item is received, and the Product has not been worn or tampered with or no any damage caused; We will provide the Refund or Exchange to you.We provide free shipment,thus buyer bears shipping fee for return shipping fee(if it's for exchange,also buyer bear re-shipment fee).In Case you choose to have a Refund, a Sum of US$30 for First Shipping and Handling Fees will not be Refund.Refund will be made in the same form in which payment was received .

4. Accidently,the shipping may meet the custom questions at your country. If the custom detain the parcel,we will try to cooperate you to solve the problem, and if the question can not be solved, we will have no obligation to take on it.

5. Sporadically,the parcel may be lost on the way to you, first, we will try our best to connect with the post office to check it, though all efforts, if the lost is the final result (we agree the post office provide to us, and maybe the course will take a little long time, please wait with patient), we will give you a full refund or send the items you ordered again.

6.In a few cases, we may have shipped you the wrong product by our mistake, different than the actual items you ordered. Please send Email to info@myhandbagcity.com within three (3) days from the date you receive the shipment and return the product within seven(7) days from the date you received the goods. Returns must be in its original shape, free of any defect, including but not limited to stained, scratched or torn parts. Once we receive your return, we will ship you the correct item.

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